In a Zoide auction, being outbid is not a loss. The bid that outbids you refunds your bid plus a share of the step — and it does it inside that same transaction. There is no queue, no claim and nothing pending on our side.
So if you cannot see it, it is one of the three things below.
1 · You are looking for the wrong amount
You do not get back exactly what you bid: you get more. Your bid comes back plus what is left of the step after the market fee and the creator's share. If you are searching your balance for the round number you bid, you will not find it.
2 · Your balance display is behind
The money arrives at your address on chain. What can lag is the copy your wallet page reads.
Resync your wallet — the button is at the end of the toolbar on your wallet page — and check again.
3 · You were not actually outbid
Two situations look the same from outside and are not:
| What it means | |
|---|---|
| Someone bid after you | You were refunded with a profit. You are out of that piece |
| Nobody bid after you | You are still the current bidder. Your money is committed, because you are winning |
If nobody has bid since you, there is nothing to refund: being the last bidder is how you take the piece.
How to check without asking anybody
The refund is a transaction on a public blockchain. Look up your address in any explorer: if a payment came in at the moment of the next bid, you were paid — regardless of what any screen shows.